![]() ![]() We are proxying your traffic and that way we keep your privacy. Our PUSH currently is not a simple server that keeps your registration on it with your credentials. Please also keep in mind that the SIP protocol was never initially intended to work with PUSH, so we are doing R&D that nobody else did before. We have tried keeping the price as low as possible. Troubleshooting Note that Zoiper is not controlled remotely. ![]() Go to Settings again -> Audio Wizard and check if you are able to hear the test sound. You can use it as an addition to Zoiper Lite, without the need of purchasing Zoiper Premium or anything else. Run Zoiper, go to Settings -> Preferences -> Audio -> Disable ' Use WASAPI ' -> then go to the ' Device ' sub-tab and disable ' Use Generic HID ' -> click 'OK' and restart Zoiper. You cannot register to your account using only the extension number. Because of that, we are unable to offer the PUSH service for free. For example: 17770001234101 would register to extension 101 on account 17770001234. Now Apple is changing the rules of the game again and we have to rewrite a lot of stuff. If you have clicked Continue as a Free user at any point and Zoiper 5 has been started, you can still activate, by going to Settings > and click on the Activate PRO: When you click Activate PRO you will see the same Activation screen as above. The PUSH service infrastructure requires very large investment from our side and because of the fact that most service providers have different server-settings we are constantly in need to develop it further and change its behavior. There is nothing we can do about this, unfortunately. If not, then please check your details and try again. "Forbidden" → You may see this error if firewall is blocking the connection towards our licensing server (185.117.83.The PUSH notifications became practically mandatory for the iOS devices since iOS11, because of the new Apple requirements. Find out how to register the Zoiper VoIP softphone app for iOS, and start making VoIP calls today. ![]() You would need to whitelist the following IP: I have nothing in for Caller ID, and it is very happy with it. Enter the Accounts page and click + to add new accounts. if the contact you are trying to call does not exist if your SIP/IAX2 account is not registered the request was unable to reach the voip server within the. In Zoiper over here, you put your extension number in for the Username, and the Host is of course the IP of your PBX, and the Password is your set password. Please make sure your device has Wi-Fi connection before the registration. Download (from App Store or Google Play) and install Zoiper, then launch the application. Please also make sure that the default ports used by Zoiper are not blocked from your Firewall or routing device. "Request Timeout" → This error indicates that firewall or proxy is blocking the connection towards our licensing server. Register Zoiper on iPhone, iPad and Android Step 1. To activate it, please go to Settings -> Accounts -> Your registered account -> Network Settings -> Use STUN. However, Zoiper was somehow unable to renew its registration and on line 5243 we see the contact being deleted because of registration expiration (not because of qualify failing). Starting at line 5132, we see a valid reply to OPTIONS from the mobile and line 5158 shows 2 available contacts. Enter again Username and Password and activate Zoiper 5! If your voip provider or PBX does not support TCP, try lowering the re-registration time in zoiper to 30 or 1 minute. It appears that Zoiper was briefly registered correctly. (this could be a firewall issue, a problem with Windows o. When you click Activate PRO you will see the same Activation screen as above. The issue that you are experiencing might be because the DNS server does not reply at times. ![]() If you have clicked Continue as a Free user at any point and Zoiper 5 has been started, you can still activate, by going to Settings > and click on the Activate PRO: If you click Activate, you will be presented with the Activation screen, where you can enter your Username and Password: If using Zoiper with WiFi, please make sure that the routing device is not blocking ports used by Zoiper. On first start of Zoiper 5, you get a screen where you have a few options - Activate or Continue as a Free user. ![]()
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